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Q: What is your store warranty rules?
A:1 Years Store Warranty
(1) Offer refund or replace within 3 days upon delivery, we do not bear returned shipping cost;
(2) Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you;
(3) Offer repair after 30 days upon delivery, but you bear two way shipping cost;
(4) Notice: for full refund, please send full package back (including all accessories); for repair or replace, please send only product without accessories.
Q: I need pay for customs duty?
A: Because Different countries have different tax policies. You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes.
The cost of return or lost parcel would be on buyer due to reject cutoms clearance. We don't accept dispute of customs problem.thanks for your understand.
Q:Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there?
A:https://www.kimovil.com/en/frequency-checkercan help you find the answer
Notice:
If you need the special adapter,please contact us ,we can not accept the dispute about the
adapter,thanks for your understanding.
Notice:Vivo X300 Pro is Original Chinese Version, Not Global Version,
It Support Multi-languages, Google Play Store,ota update.
But few Chinese apps can not remove, and language translation not full 100%.
Main Features - vivo X300 Pro
Zeiss 200 million APO super telephoto | Blueprint imaging dual core | 5-year long-lasting smooth OriginOS 6
Model : vivo X300 Pro ( Chinese Version ),
CPU : Mediatek Dimensity 9500 (3 nm) ; Octa Core;
GPU : Mali G1-Ultra
Display Size : 6.78 inches; resolution: 2800 × 1260 pixels (~452 ppi density); 120Hz LTPO AMOLED Screen
Rear Camera : 50MP+200MP+50MP;
Front Camera : 50MP
Storage : 12GB+256GB; 16GB+512GB; 16GB+1TB;
Battery : 6310mAh (Typical value); 90W SuperCharge /40W wireless ;
Networks:
2G GSM：850/900/1800/1900MHz
3G WCDMA：B1/B2/B4/B5/B6/B8/B19
4G TD-LTE：B34/B38/B39/B40/B41/B42/B43/B48
4G FDD-LTE：B1/B2/B3/B4/B5/B7/B8/B18/B19/B20/B25/B26/B28A/B66
5G ：n1/n2/n3/n5/n7/n8/n18/n20/n25/n26/n28A/n66/n34/n38/n39/n40/n41/n48/n77/n78/n79
The actual availability of network functions depends on the availability of the operator's network, infrastructure deployment, and mobile software versions.
Note: 5G dual SIM dual pass only supports some frequency band combinations and depends on the deployment of SA and VoNR by the operator. The support capabilities of SA and VoNR depend on the available network and software versions.
*Network connectivity may vary depending on carrier’s network and related service deployment.
Please visit this website to check whether the device can work in your country: https://www.frequencycheck.com/
(1) Phone *1
(2) Power Charger *1
(3) Type C Cable *1
(4) Case *1
(5) SIM Card Tool *1
(6) Quick Start Guide *1
(7) Warranty Card *1
